Privacy Policy

Introduction

TripHunter AI ("we," "our," or "us") is committed to protecting your privacy and ensuring transparency about how we collect, use, and share your personal information. This Privacy Policy explains our practices regarding your data when you use our AI-powered travel search platform and services.

By using TripHunter AI, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not use our services.

Information We Collect

Information You Provide to Us

• Account Information: When you create an account, we collect your name, email address, and password.
• Travel Preferences: Information about your travel preferences, frequent destinations, and booking history to personalize your experience.
• Contact Information: When you contact us for support, we collect the information you provide in your communications.
• Search Queries: Your travel search queries, including departure and destination cities, dates, and other search parameters.

Information We Collect Automatically

• Usage Data: Information about how you interact with our platform, including pages visited, time spent, and features used.
• Device Information: Information about your device, browser type, operating system, and IP address.
• Location Data: General location information based on your IP address to improve search results relevance.
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze platform usage.

Information from Third Parties

We may receive information about you from our partner platforms (Skyscanner, Omio, Booking.com, Rome2Rio) when you complete bookings through their services after being referred from our platform.

How We Use Your Information

We use the information we collect for various purposes, including:

• Provide Services: To operate and provide our travel search and optimization services.
• Personalization: To customize your experience based on your preferences and search history.
• AI Optimization: To improve our AI algorithms and provide better travel recommendations.
• Communication: To respond to your inquiries, send service updates, and provide customer support.
• Analytics: To analyze usage patterns and improve our platform performance and features.
• Security: To detect, prevent, and address fraud, security issues, and technical problems.
• Legal Compliance: To comply with legal obligations and protect our rights and interests.
• Marketing (with consent): To send you promotional materials and newsletters if you opt in.

How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Partner Platforms

When you choose to book through our partner links (Skyscanner, Omio, Booking.com, Rome2Rio), we may share necessary information to facilitate your booking and provide relevant search results.

Service Providers

We may share information with trusted third-party service providers who help us operate our platform, including hosting, analytics, and customer support services.

Legal Requirements

We may disclose your information when required by law, regulation, or legal process, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection practices
• Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

You have the right to access your personal information and request a copy of the data we hold about you.

Correction and Updates

You can update your account information at any time through your account settings or by contacting us.

Deletion

You may request deletion of your personal information, subject to certain legal and business requirements.

Opt-Out

You can opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

Cookie Controls

You can control cookie preferences through your browser settings, though this may affect platform functionality.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data, including contractual commitments and adequacy decisions by relevant authorities.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of information and purpose of processing:

• Account Information: Retained until you delete your account plus 30 days
• Search Data: Retained for up to 2 years for service improvement
• Communication Records: Retained for up to 3 years for support purposes
• Analytics Data: Retained in aggregated form for up to 5 years

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16.

If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information. If you believe we have collected information from a child under 16, please contact us immediately.

Third-Party Links and Services

Our platform contains links to partner websites and third-party services. This Privacy Policy does not apply to these external sites and services.

We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices or content of external websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make material changes, we will notify you by email (if you have provided an email address) or by posting a notice on our platform. The updated policy will be effective when posted unless otherwise specified.